There's no corrosion, there's no liquid damage. Definitely not enough to make your power button do what it's doing. "But," she continued, "there wasn't much lint at all. "And I thought there was just some pocket lint." You'd already assumed this was the case, right? The traditional Apple hubbub - very annoying when it's at its height - had returned. It was as if real life had resumed and people actually felt good about making contact with each other. A Genius and his customer were discussing her iPad problem. When she left, I sat on my stool and listened to the conversation from the stool next to me. She asked if she could take the phone into the infamous secret back room, examine it for a little while and come back in five or ten minutes.
The next step was one I'd largely expected.
I explained about my misfiring power button. Let's take a look," she said, in a voice redolent of "this won't hurt a bit." "I need to pause and take that in." It seems that quite a few customers come in, panic and express themselves in a perhaps forceful way about the sheer importance of their issues. "Well, I'm a bit embarrassed about this." When someone in a mask wants to know your problem, it feels like being at the doctor's.
She duly arrived, crouched down and asked about my problem. I mean, my Genius who would solve my malfunction. Still, I was led to one of Apple's perfectly honed stools to await my fate. When I was finally ushered in, a couple of people turned toward me with seemingly sneery eyes. Was this the unvaccinated hour? Or is emerging into the light still difficult for some? Yet, as I peered inside, all of Apple's staff and most of the customers were wearing masks. I was slightly early, so she asked me to wait outside for a few minutes. She didn't need to know which vaccine I'd enjoyed or in which supermarket the great event had taken place. A cheery greeter stood outside and was absolutely prepared to believe I'd been vaccinated. I arrived and secretly celebrated the fact that California had finally gone maskless. You have someone to talk to who is likely not a patronizing younger relative. You have somewhere to go when your gadget malfunctions. For many, however, they represent a lifeline between the user and the brand. So what to do but to make an appointment at an Apple store and meet a Genius who'd tell me I'd done something wrong? (Apologies, but I generally think most bad things are my fault.) There's No Masking It.įor some, Apple stores are mere brand exhibitionism. I hadn't done anything to it at all, as far as I was aware. Or it might wake Siri from her almost-permanent slumber. When I pressed it a little harder, it might work. When I pressed it in the usual manner, nothing happened. It had begun to recede into the body of the phone. There I was, you see, perfectly content with my still shiny blue iPhone 12 when I realized it was ailing. Your gadget is working perfectly normally. His boss said the spy camera proved he was lazy.An Apple store salesman told me the MacBook Air is a Honda Civic.McDonald's just announced it's completely changing the customer experience.